VTech Smart Key Uživatelský manuál stáhnout pdf (Strana 21)

TROUBLESHOOTING / TECHNICAL SUPPORT

The TV picture is

black and white.

1. Non-matching color

system

1. Make sure the TV is set to the

correct TV system. (E.g. NTSC or

auto)

2. Cable connection

problem

2. Make sure that the video cable is

rmly connected to the video input

of the TV.

There is a picture

on the TV, but no

sound.

1. TV setting 1. Raise the volume of the TV, and

make sure it is not set to “Mute”.

2. Cable connection

problem

2. Make sure that the white and/or red

plug is rmly connected to the audio

input of the TV.

The V.SMILE

Smart

Keyboard™

does not work.

1. Improper V.SMILE

Smart Keyboard™

connection

1. Make sure that the V.SMILE Smart

Keyboard™ is rmly connected to

the PLAYER 1 Port.

2. V.SMILE Smart

Keyboard™ was

reconnected after

program start

2. Turn the V.SMILE™ unit OFF and

then ON again.

TECHNICAL SUPPORT

If you have a problem that cannot be solved by using this manual, we

encourage you to visit us online or contact our Consumer Services

Department with any problems and/or suggestions that you might have.

A support representative will be happy to assist you. Before requesting

support, please be ready to provide or include the information below:

• The name of your product or model number (the model number is typically

located on the back or bottom of your product).

• The actual problem you are experiencing.

• The actions you took right before the problem occurred.

Internet : www.vtechkids.com

Phone : 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada

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